Practical tools and plain-English articles for SMB owners who want their processes to work. Start with the health check, grab a template, and steal the ideas.
Ten quick questions, about two minutes. See how healthy your processes really are and exactly where to focus first. No email needed to get your score.
A fillable Word one-pager that turns a broken process into the payback math a CFO can sign off. Pairs with the payback estimator.
Download the templateA one-page worksheet that walks you to your single most expensive process problem in about ten minutes.
Download the worksheetA clean, no-nonsense standard operating procedure template. Fill in the blanks and you have a real SOP, not a wall of text.
Download the templateA short PDF of five common before-and-after fixes and the kind of money they free up. Steal whichever fits you.
Download the PDFBefore you hand a process to AI, see a typical cost per outcome. This free estimator comes from my companion project, ProcessRaven.
Plain-English writing on fixing the processes small businesses actually run.
Why a walkable playbook beats a static diagram every time your team is actually working.
15 July 2026 · 4 min read Audit evidenceWhat evidence really means to an auditor, and how to produce it without a compliance team.
8 July 2026 · 5 min read Getting startedFour quick tests for picking the one process where a fix pays back fastest.
1 July 2026 · 4 min read OnboardingA simple way to put a dollar figure on the days your new hires lose, and justify the fix.
24 June 2026 · 5 min read SOPsThe reason documented procedures get ignored, and the format that actually gets followed.
17 June 2026 · 5 min read Process elicitationStakeholders don't resist documentation because they dislike flowcharts. They resist what comes after.
10 June 2026 · 5 min readTake the health check and leave your email, and I will send new articles as they land.
Start the health checkThe tools help. A focused fix helps more. Book a free 20-minute call and let's find the one process worth fixing first.
Fixed-price. No surprises. Fully remote.